JLR hack: what happened?
Autocar first reported issues affecting JLR on 1 September, when dealers couldn’t register new cars on ‘new plate day’, traditionally one of the year’s busiest for registrations.
In an effort to combat the hack, JLR began “shutting down” its systems on 2 September. It has not produced any cars globally since, leading to millions of pounds of lost income.
The extent of the issues meant JLR brought police and cybersecurity experts in to “restart our global applications in a controlled and safe manner”.
During this process, which included an investigation, it was discovered that “some data” was “affected”, according to JLR. Those affected will be contacted, the firm said.
It’s not officially known what data was taken or if a ransom demand has been made, but it is thought it most likely involves customer data, given the involvement of the police.
Who has claimed responsibility for JLR hack?
On 3 September, a group of hackers calling themselves Scattered Lapsus$ Hunters claimed responsibility for the attack on JLR.
This is the same group that hacked Marks & Spencer in May, causing the British retailer seven weeks of disruption and costing £300 million in lost operating profit.
